Frequently Asked Questions
Basic Information
Riverwalk Townhomes stands out among apartments in West Haven by offering a combination of proximity to I-15 and the Weber River, thoughtfully designed townhome-style apartment homes, and on-site amenities such as a clubhouse, dog park, two-car garages, and uncovered priority parking. Residents benefit from convenient access to Downtown Ogden, Historic 25th Street, Hill Air Force Base, Ogden-Hinckley Airport, Business Depot Ogden, and UTA transit options along with a professionally managed living experience.Â
The leasing office at Riverwalk Townhomes is open during Monday through Friday from 9:00 a.m. to 5:00 p.m. and Saturday from 10:00 a.m. to 3:00 p.m.; the office is closed Sunday, and Saturday visits are by appointment only. Prospective residents should confirm current leasing office hours on the property website or by contacting the leasing team directly.
The leasing team at Riverwalk Townhomes can be reached by phone at 385-522-4083, by email at [email protected], or through the online contact form on the property website. Contacting the leasing office is the best way to ask questions about availability, pricing, and tours. (Riverwalk Townhomes)
Renters insurance is required at Riverwalk Townhomes, subject to the lease terms and community policy. Residents may use their own renters insurance provider or enroll in the property-approved program through Assurant.
Riverwalk Townhomes offers a resident referral program for current residents, subject to program terms, eligibility, and availability. Residents should contact the leasing office for current referral details and reward information.
Riverwalk Townhomes does not currently offer a waitlist for prospective residents. Interested renters can ask the leasing team about waitlist availability, timing, and next steps for joining.
Riverwalk Townhomes is a smoke-free community. Smoking and vaping policies apply to apartment homes, common areas, and amenity spaces. Residents should review the lease and community rules for the full smoking and vaping policy.
The leasing team at Riverwalk Townhomes supports English, and additional language assistance may be available depending on staffing and resources. Prospective residents should contact the leasing office to confirm current language support options.
Tours and Availability
Prospective residents can schedule a tour of Riverwalk Townhomes by contacting the leasing office or using the online tour scheduling tool on the property website. Touring the community is a helpful way to explore apartment homes, amenities, and the neighborhood.
Riverwalk Townhomes offers live video, in-person guided, and virtual tours, depending on community policy and scheduling availability. Prospective residents should contact the leasing office to confirm current tour options.
Prospective residents at Riverwalk Townhomes may be able to tour a specific floor plan, apartment view, or similar layout, depending on current availability and access. The leasing office can help identify the best touring option based on what is open for viewing.
Riverwalk Townhomes offers weekend tours by appointment, depending on staffing and leasing office schedules. Contact the leasing team to ask about available tour times outside standard business hours.
A valid government-issued photo ID is typically required for tours at Riverwalk Townhomes. Additional documents, such as proof of income, may be helpful if you plan to apply during or after your visit.
Current apartment availability at Riverwalk Townhomes can be viewed on the property website or confirmed with the leasing office. Availability may change quickly based on applications, move-ins, and upcoming vacancies.
Rent specials and move-in promotions at Riverwalk Townhomes vary based on unit location and availability. Prospective residents should contact the leasing office or check the property website for the latest offers and leasing incentives.
Floor Plans and Apartment Features
Square footage at Riverwalk Townhomes varies by floor plan, with apartment homes ranging from approximately 1,480 to 1,564 square feet. Prospective residents can review individual floor plans for layout details, room dimensions, and overall apartment size.
Apartment homes at Riverwalk Townhomes may include finishes such as quartz countertops, luxury vinyl plank flooring, stainless steel kitchen appliances, and modern farmhouse accents with shiplap feature walls. Finishes can vary by apartment home, renovation level, and floor plan.
Riverwalk Townhomes offers a variety of apartment floor plans in West Haven, including two-bedroom and three-bedroom townhome layouts. Floor plan options are designed to meet different lifestyle, household, and space needs.
Apartment homes at Riverwalk Townhomes include an in-home washer and dryer, depending on the floor plan and unit type. Residents should confirm specific in-home laundry features with the leasing office.
Apartments at Riverwalk Townhomes are equipped with central air conditioning and heating to support year-round comfort in West Haven. Specific heating and cooling systems may vary by building, floor plan, or apartment home.
Select apartment homes at Riverwalk Townhomes include features such as private balconies and concrete patios, depending on the layout and location of the unit. Residents should confirm which floor plans include these features.
Riverwalk Townhomes does not offer smart-home features.
Accessible and ADA-friendly options should be confirmed with the leasing team.
Location and Neighborhood
Riverwalk Townhomes is located in West Haven, Utah, in Weber County, offering convenient access to I-15, Wilson Lane (SR-104), local shopping, dining, employers, and transportation routes. Its location makes it easy for residents to connect with daily essentials and neighborhood destinations.
Riverwalk Townhomes is located within the Weber School District. Residents should verify school boundaries, enrollment requirements, and assignment details directly with the school district because attendance zones may change.
Parks near Riverwalk Townhomes include the on-site dog park and Ogden City Dog Park, giving residents access to outdoor recreation, walking paths, green space, and local gathering areas in the West Haven and Ogden area. Nearby park access can be a valuable feature for renters seeking an active lifestyle.
Within about 10 minutes of Riverwalk Townhomes, residents can find fitness options such as EOS Fitness, West Haven CrossFit, and VASA Fitness; coffee shops such as Starbucks, Mountain Brew Coffee, Beans & Brews Coffee House, and Indigo Café & Mocktail Bar; and grocery stores such as Harmons Grocery, Trader Joe's, WinCo Foods, Ocean Mart, and Smith's Marketplace. These nearby conveniences support a more connected and efficient daily routine in West Haven.
Nearby points of interest around Riverwalk Townhomes include Hill Air Force Base, Business Depot Ogden, Ogden-Hinckley Airport, McKay-Dee Hospital, Ogden Regional Medical Center, Historic 25th Street, Marshall White Center, Newgate Mall, and the Riverdale Road shopping district. This location helps residents stay connected to work, leisure, and everyday conveniences in West Haven.
Public transit near Riverwalk Townhomes includes UTA bus stops along Wilson Lane and nearby bus routes, while the Ogden FrontRunner commuter rail station is a short drive away. Transit availability may help residents commute more easily throughout West Haven and nearby areas.
Nearby pet-related services around Riverwalk Townhomes include Door 2 Door Veterinary Care, D'Tails Pet Grooming & Boarding, Farr West Animal Hospital, the on-site dog park, and Ogden City Dog Park, helping residents care for pets close to home.
Lease Terms & Fees
Rent at Riverwalk Townhomes in West Haven varies based on the apartment floor plan, square footage, location within the community, interior features, and current market availability. Prospective residents should check current pricing online or contact the leasing office for the latest rent ranges.
Riverwalk Townhomes offers lease terms such as an initial 12-month lease, with short-term options available for applicable fees, subject to availability. The leasing team can explain which lease lengths are available for specific apartment homes.
The standard security deposit at Riverwalk Townhomes is $1,000.00, subject to screening results. Conditionally approved applicants may be required to pay up to one month's rent as a security deposit. The property offers a deposit alternative program through One App Guarantee, subject to eligibility and approval requirements. Residents should contact the leasing office to learn how the program works and what costs may apply.
When signing a lease at Riverwalk Townhomes, residents may be charged fees such as a $66.00 application fee per adult applicant, a $249.00 administrative fee, applicable security deposit charges, and other required move-in costs. Specific one-time fees should be reviewed with the leasing team before lease signing.
Monthly rent at Riverwalk Townhomes typically includes no utilities or services in the base rent, while recurring monthly costs not included may consist of $90.00 internet, $50.00 CAM, water, sewer, trash, electricity (billed by Conservice based on usage), optional $50.00 priority parking, and optional $22.00 point-of-lease insurance. Costs vary by apartment home and lease terms.
Early termination at Riverwalk Townhomes is governed by the lease agreement and may include notice requirements, repayment obligations, or lease-break fees. Buyout options are available for 2Ă— the base rent with a 60-day notice. Residents should review the lease terms carefully and contact the leasing office for guidance on the process.
Lease renewals at Riverwalk Townhomes are offered prior to the lease end date, with notice timing and renewal pricing provided in accordance with Utah State law and lease terms. Renewal options may vary based on market conditions and apartment availability.
Application and Screening Requirements
To apply for an apartment at Riverwalk Townhomes, complete the online application or work with the leasing office to submit the required forms and supporting documents. Applicants are typically asked for identification, income information, and consent for screening.
Application approval timelines at Riverwalk Townhomes depend on document completion, identity verification, and screening turnaround times and may take approximately 24 to 72 hours. Processing times can vary based on weekends, holidays, or incomplete applications.
Qualification requirements at Riverwalk Townhomes may include minimum income standards, credit history review, background screening, rental history, and other criteria listed in the property's rental criteria. Applicants should contact the leasing office for the property's official screening criteria.
Riverwalk Townhomes accepts guarantors or co-signers for students or first-time renters, subject to the community's rental criteria. The community also partners with One App Guarantee to assist conditionally approved applicants.
Background checks may be required as part of the standard apartment application process at Riverwalk Townhomes, subject to applicable laws and screening policies. Screening may also include credit, rental history, and income verification.
The application fee at Riverwalk Townhomes is $66 per adult applicant, and the administrative fee is $249.00. The administrative fee becomes non-refundable after 24 hours of approval. Applicants who are denied are eligible for a refund of the administrative fee. Applicants should confirm current terms before applying.
Roommates at Riverwalk Townhomes can typically apply together for the same apartment home, subject to occupancy guidelines and screening requirements. Income, credit, and qualification standards may be reviewed individually, collectively, or both, depending on community policy. Roommates are encouraged to apply together, and the rental criteria are available on the property website.
If an application for Riverwalk Townhomes is not approved, the applicant is notified according to applicable procedures. Screening outcomes are handled according to community policy and legal requirements. Applicants who are denied are eligible for a refund of the administrative fee.
Payments and Rent
Residents at Riverwalk Townhomes can pay rent through their Bilt account. The community also accepts in-person payments by personal check or cashier's check. Money orders are not accepted.
Riverwalk Townhomes offers flexible rent payment options through Flex. Residents should contact the leasing office to ask about current payment flexibility options.
Additional fees associated with paying rent at Riverwalk Townhomes can include payment method fees disclosed by the Bilt and Flex platforms. The late fee is 10% of the base rent and is applied to any resident who has a balance on the 6th of each month. Residents should review the lease for the exact late fee structure, timing, and any related payment policies.
Riverwalk Townhomes offers electronic statements and auto-pay through the resident payment platform, helping residents manage rent more efficiently. Auto-pay settings, statement access, and payment reminders are available through the resident portal.
Utilities and Internet
Utilities at Riverwalk Townhomes are billed separately from rent. Residents are responsible for water, sewer, trash, and electricity, which are billed through Conservice based on usage. The leasing office can clarify resident-paid utility responsibilities.
Typical monthly utility costs at Riverwalk Townhomes depend on the floor plan, apartment size, occupancy, seasonal usage, and local provider rates. Monthly utility costs are based on usage, and actual charges will vary.
Riverwalk Townhomes offers high-speed internet in each apartment home for $90/month.
Internet providers available at Riverwalk Townhomes include Xfinity (Comcast), which offers gigabit-speed internet service.
Parking and Transportation
Parking for residents at Riverwalk Townhomes includes a private tandem two-car garage with each townhome. Optional uncovered priority parking spaces are also available for rent. Guest parking is available on city streets or in a resident's assigned or rented priority parking space.
Parking at Riverwalk Townhomes includes a tandem two-car garage with each townhome. Optional uncovered priority parking is available for an additional $50.00 per month. Residents should confirm current parking charges with the leasing office.
Riverwalk Townhomes does not have electric vehicle charging stations.
Riverwalk Townhomes does not offer bike storage.
Amenities and Property Features
On-site amenities at Riverwalk Townhomes include a clubhouse, an on-site dog park, monthly community events, tandem two-car garages, and optional priority parking, creating a more convenient and connected apartment living experience in West Haven. Amenity offerings vary by community and may support recreation, wellness, and social use.
Riverwalk Townhomes does not have a swimming pool for residents.
Riverwalk Townhomes does not offer a fitness center. Residents have convenient access to nearby fitness facilities, including EOS Fitness, West Haven CrossFit, and VASA Fitness.
Riverwalk Townhomes has a clubhouse that is open Monday through Friday from 9:00 a.m. to 5:00 p.m. and Saturday from 10:00 a.m. to 3:00 p.m. The clubhouse cannot be reserved.
Riverwalk Townhomes does not offer a coworking or business center.
Packages for residents of Riverwalk Townhomes are delivered directly to their apartments.
Additional on-site storage is not available at Riverwalk Townhomes.
Riverwalk Townhomes offers regular resident events. Resident events can help build neighborhood connections and community engagement.
Riverwalk Townhomes offers pet amenities, including an on-site dog park. Pet-friendly amenities can make daily routines more convenient for residents with pets.
Pet Policy
Riverwalk Townhomes allows pets and requires a $250.00 refundable pet deposit per pet, a $250.00 non-refundable pet fee per pet, and $50.00 monthly pet rent per pet. There are no weight restrictions. Breed restrictions include Pit Bull, Rottweiler, Presa Canario, German Shepherd, Husky, Malamute, Doberman, Chow Chow, St. Bernard, Great Dane, Akita, Staffordshire Terrier, American Bulldog, and Karelian Bear Dog. Restrictions also apply to certain exotic animals.
Service animals and support animals at Riverwalk Townhomes are handled in accordance with applicable laws and community procedures. Residents who need an accommodation should contact the leasing office regarding documentation and the approval process.
Maintenance and Emergency Requests
Residents at Riverwalk Townhomes can submit a maintenance request through the resident portal, by email, or by contacting the leasing office by phone. Emergency maintenance can be reached by calling 385-522-4083 and following the prompts for urgent service. Residents should use the emergency line only for qualifying after-hours maintenance issues.
Maintenance response times at Riverwalk Townhomes depend on the type of issue, service priority, parts availability, and staff scheduling. Routine requests are generally addressed within 48 hours, while emergency maintenance requests are addressed promptly based on severity.
Emergency maintenance issues at Riverwalk Townhomes generally include situations such as active flooding, loss of essential utilities where applicable, major plumbing leaks, fire-related hazards, security issues, or other urgent conditions that may threaten safety or property. Residents should follow the property's emergency maintenance guidelines for exact criteria.
Riverwalk Townhomes conducts monthly pest control and bi-annual filter changes in every home.
Move-in and Move-out
Before move-in at Riverwalk Townhomes, the apartment home is prepared through standard turnover steps including inspection, professional cleaning, sanitization, and verification that the apartment is ready for occupancy.
Riverwalk Townhomes provides a move-in and move-out checklist. The Property Manager responses identify a referral partnership with CORT Furniture but do not identify preferred local movers.
Riverwalk Townhomes conducts a move-in and move-out inspection process. Apartments are inspected by management before move-in and after move-out, and residents are provided with a move-in/move-out checklist to help document the condition of the apartment.
Move-out requirements at Riverwalk Townhomes include providing a 60-day notice, returning all issued keys and access devices (including front door keys, garage door remotes, and mailbox keys), removing all personal belongings, and leaving the townhome in broom-clean condition or better. Residents should review the lease and move-out instructions for exact expectations and deadlines.
Deposit refunds at Riverwalk Townhomes are handled according to the lease agreement and applicable law, after any applicable deductions for damages, cleaning, unpaid balances, or other charges. Residents should review the lease for deposit refund timing and conditions.
Corporate, Short-Term, and Special Programs
Riverwalk Townhomes accepts corporate leases and short-term lease options, subject to availability, minimum lease requirements, applicable fees, and pricing adjustments.
Riverwalk Townhomes accepts affordable housing vouchers. Please reach out to the leasing team to confirm details.
Riverwalk Townhomes offers preferred-employer discounts for military members and first responders, subject to eligibility and current program availability. Interested renters should contact the leasing office for details.
Riverwalk Townhomes offers guarantor support through co-signers and One App Guarantee, subject to the community's rental criteria. The Property Manager responses do not verify by-the-bed leasing or other student-specific leasing options.
Riverwalk Townhomes offers a furniture rental partnership through CORT Furniture, allowing residents to furnish an apartment home without purchasing furniture outright. Availability, package details, and pricing vary by provider.
Sustainability and Eco-Friendly Features
Riverwalk Townhomes includes sustainability and eco-friendly features such as energy-efficient appliances, LED lighting fixtures, and low-flow toilets. These features can help support more efficient apartment living in West Haven.
Apartment homes and shared spaces at Riverwalk Townhomes include energy-efficient appliances and systems such as energy-efficient appliances, LED lighting fixtures, and low-flow toilets. Specific features may vary by apartment home and building.
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